Amex.. they are not as customer friendly as you think…
Well I just got off the phone with AMEX after a slight interrogation with one of their customer service reps. I simply wanted to know the status of a 14,000$ balance transfer that i sent over to my Amex Gold Card from Chase. They were saying how that is an unusually high credit balance and wanted to know why I paid so much money even though my bill was only a few hundred dollars. I explained to them that I thought I was going to be making a large purchase and wanted to prepay it ahead of time. The problem with such a larger credit balance with Amex is that due to their security process with fake checks and whatnot ,it may take up to 30 days!!!! to receive a check for my full credit balance. It’s ok though because they said that it was already sent to me and I will get it shortly.
Filed under: Uncategorized
